Today, and due to the wide supply of logistic operators in market, customers need some keys that allow them to choose the company that will handle the shipping and transportation of their products.
In Asthon Cargo, we believe in our work and believe that, in its development, customer’ confidence is the key. Of course, customer trust is as important for us, as the experience and leadership of the operator is important to him. Because in Logistics, relationship is based on mutual benefit, where the customer and the carriage company gives and receives at the same time.
However, up to this point: what steps should be taken to select a logistics operator?
First, it’s convenient to ask industry colleagues and trusted staff if they know about any shipping company that can meet our needs. If the selected company is recommended, we’ll feel more confident and work more comfortable. Think that the relationship with a company, in the logistics sector, is often set for a long period of time. Therefore, it’s appropriate that, at first, the company has good references. We can also search the Internet for existing customer’s reviews, but always judging judiciously.
Another reason for selecting an operator’s is the service offerings. Those who offer a comprehensive service with high performance for the customer will always be better. Of course, this brings on the long-term viability of the entire supply chain. This is coupled with the ability to manage potential problems or incidents that may arise throughout the shipping process.
Ashton Cargo has a constant information service with which to track merchandise and keep 100% up to date. If services such as traceability from collection to delivery, pre-notice by email / sms or resolution of setbacks are essential for our customers, then they are important to us.
Of course, self management or logistics partners’ existence that could provide competitive advantages are conditions to be considered. So, confidence, resilience and operability (either from a technological point of view and from the point of view of commercial relationships and alliances) are keys to choosing one operator or another. And, based on these premises, we’ll always trust in Ashton Cargo, discover why!
